We are a Canadian company offering products to help with managing chronic edema, lymphedema, lipedema, venous edema, wounds and other, related conditions.
Questions? Need some help?
E: Orders@LymphedemaDepot.com |
Visit our website: www.LymphedemaDepot.com
Our Return Policy
- Because of the personal and
medical nature of our products, all sales are final.
- If there is a problem with
your order, we definitely want to know about that and you can rest assured
that we will do our best to resolve the problem, so please contact us
right away so that we can help. Call 1-855-857-8500 or email us at:
- A defective product or order
processing error will be accepted for exchange and correction if reported
within 10 days of receipt of your order. Contact Lymphedema Depot before
returning any items.
- If you need to request a
sizing exchange, we may be able to accommodate you provided that your
merchandise was only tried on for sizing while wearing a protective
barrier and is returned in perfect, unworn and unlaundered condition in
its original packaging. We reserve the right to inspect returned
merchandise and make the decision about whether your returned item(s) is
in resalable condition. Contact us to inquire about a sizing exchange.
- Some of our products carry
their own warranty terms; please refer to individual product information,
terms and warranty and if you have any questions, or call or email us to
- Shipping & Handling are
non-refundable and return shipping is the responsibility of the buyer.
Any item(s) that were shipped for free and subsequently returned will incur a
charge equal to the original shipping cost when the return disqualifies
the original order for free shipping.
- We strongly recommend that
you choose an insured and trackable method of return shipping. Lymphedema
Depot accepts no responsibility for merchandise while it is in transit.
inquiries: Info@LymphedemaDepot.com or 1-855-857-8500
Terms & Conditions
- By ordering any of our
products online at this site, you agree to be bound by these terms &
- By placing an order at
Lymphedema Depot, you warrant that you are at least 18 years of age.
- All personal information you
provide will be handled as confidential and used only for the purpose of
processing and shipping your order and providing offers and product
information to you. The information you provide is available only to
Lymphedema Depot and our online webstore provider, Tictail, and will not
be shared with other third parties. You have the right to request that we
not contact you further following the fulfillment of your order and can
make that request at any time by telephone or email to:
- Events outside of Lymphedema
Depot’s control shall be considered force majeure.
- The price applicable is that
shown at the online store on the date on which you place your order.
- Shipping costs and payment
fees are disclosed to you prior to confirming the purchase and processing
- Credit Card
information is transmitted over third party secure SSL encryption and is
not stored. Lymphedema Depot uses Stripe and PayPal payment processing services.
Please refer to PayPal’s terms and conditions for further information if
you are using PayPal for the first time and/or are not familiar with
PayPal services. www.PayPal.com
- Please note that local
charges may occur such as local sales tax or customs/duty when ordering
from outside of Canada. These charges are at your expense and are your
- Lymphedema Depot reserves the
right to amend any information without prior notice.
came into force on 25 July 2003. A cookie is a small text file stored on your
computer that contains information that helps the website to identify and track
the visitor. Cookies do no harm to your computer, consist only of text, cannot
contain viruses and occupies virtually no space on your hard drive. There are
two types of cookies: "Session Cookies" and cookies that
are saved permanently on your computer.
first type of cookie commonly used is "Session Cookies". During the
time you visit the website, our web server assigns your browser a unique
identifier string so as not to confuse you with other visitors. A "Session
Cookie" is never stored permanently on your computer and disappears when
you close your browser. To use the Lymphedema Depot online store without
troubles you need to have cookies enabled.
second type of cookie saves a file permanently on your computer. This type of
cookie is used to track how visitors move around on the website. This is only
used to offer visitors better services and support. The text files can be
deleted. On the Lymphedema Depot online store we use this type of cookie to
keep track of your shopping cart and to keep statistics of our visitors. The
information stored on your computer is only a unique number, without any
connection to personal information.
Depot reserves the right to amend any information, including but not limited to
prices, technical specifications, terms of purchase and product offerings
without prior notice. At the event of when a product is sold out, Lymphedema
Depot has the right to cancel the order and refund any amount paid in the best
way. Lymphedema Depot shall also notify the customer of equivalent replacement
products if available.
AB is not responsible for any content, interactions or transfers made on http://lymphedemadepot.tictail.com.