“I ordered from this site a couple of weeks ago.
After ordering, I emailed the page to ask a question about sizing- no one replied.
Then when the order arrived, there were pulls in the trousers, so I emailed the page again- and I didn't get a reply. After this, I went onto the actual website to contact them and again, I got no reply.
They have since been active on the Instagram page and I still have no replies to my messages.
I think the items are expensive for the quality that you receive and the communication is absolutely shocking.
I was going to order from them again if they had sorted the issue I had with the trousers, but they have now lost my custom due to the fact that they do not have the decency to reply to my emails.
I may as well have ordered the same stuff from China at a fraction of the cost.
I would like to add that the postage was reasonable and the items were quite quick to arrive.”
- Products didn't meet my expectations
- Poor communication
- Bad service